Frequently asked questions

To use StreamRecorder.io, you need to create an account or log in with your Google account. Once you have done that, you can set up your stream recording preferences, and our service will automatically record your desired streams. You can then access and watch your recorded streams using our built-in player or download the full video file if you prefer.

StreamRecorder.io is an instant, hassle-free tool that allows you to easily record and watch your favorite live streams at your convenience. With our service, you can enjoy watching your recorded streams anytime, anywhere, and on any device. Plus, your recorded streams are saved securely on our servers for free and forever.

Yes, StreamRecorder.io is completely free to use. We offer both free and premium plans, but our free plan includes automatic recording of your favorite streams in 720p quality, the ability to record up to 3 streamers at once, and access to your recorded streams using our built-in player or full video file download.

Currently, StreamRecorder.io supports automatic recording on Twitch only, but we are expanding soon to include automatic recording on other popular streaming platforms. Stay tuned for updates on which platforms will be added and when they will be available.

Yes, you can upgrade to our premium plan for even more features and benefits. As a premium user, you'll have access to features like recording streams in up to 8k quality, the ability to record up to 100 streamers at once, and faster download speeds.

You can refer a friend to StreamRecorder.io using the referral link provided on our website. If your friend makes their first purchase through the link, you'll earn a commission. You can also choose to convert your bonus money into a premium subscription.

Yes, we care about your privacy and only collect data that we need to keep for ourselves. You can read more about our privacy policy on our website.

We offer free technical support around the clock to assist you with any issues or questions you may have. You can contact us through our support email or contact form on our website.

On our free plan, recorded streams are saved for 5 days, while on our premium plan, they are saved for 60 days.

To add a streamer, simply click the 'Add Streamer' button on your dashboard, and then enter the streamer's username or channel URL. Once you've added a streamer, our service will automatically start recording their streams for you.

To find the name or link for a streamer, simply search for their username on the streaming platform they use (such as Twitch or YouTube) and copy the link from their profile. You can also search for the streamer's name on Google or other search engines to find their channel link.

To access your recorded streams, simply log in to your StreamRecorder.io account and navigate to your dashboard. From there, you can view a list of all the streams you've recorded, and you can watch them using our built-in player or download them to your computer.

Yes, you can download the full video file for any recorded stream by clicking the 'Download' button on your dashboard.

To upgrade to a premium account, simply click the 'Upgrade' button on your dashboard and choose the plan that best fits your needs. You can pay using a credit card.

You can contact our support team at any time by emailing [email protected] or by using the contact form on our website. We're here to help with any questions or issues you may have.

Yes, StreamRecorder.io is designed to be easy and user-friendly for people of all skill levels. Simply create an account, add the streamers you want to record, and let our service handle the rest. If you have any questions or issues, our support team is always available to help.

Yes, StreamRecorder.io offers a free plan that includes automatic recording of your favorite streams in 720p quality, as well as the ability to record up to 3 streamers at once. You can also access and watch your recorded streams at any time using our built-in player, or you can download the full video file if you prefer. We also offer premium plans with additional features and benefits for users who want more advanced recording options.

To delete your account, simply log in to your StreamRecorder.io account and navigate to your profile settings. From there, click the 'Request account deletion' button at the top of the page. You will be asked to confirm that you want to delete your account before it is permanently removed from our system. This action will take 14 days to complete, during this time you can cancel the deletion request if you change your mind.

This is normal because we are separating the recordings based on the category / title.

As a free user, you will have access to the recordings from the moment you added the streamer, but not retroactively. As a premium user, you also get retroactive access if there are existing recordings.

To use Apple Pay for your transactions, make sure you are accessing our platform from an iOS device, such as an iPhone or iPad. Apple Pay is only available on Apple devices. When you visit our site using an iOS device, the Apple Pay option will automatically appear during the checkout process. This seamless integration is made possible by our payment service provider, Stripe, which supports Apple Pay. Simply select the Apple Pay option and follow the instructions to complete your purchase securely.

If you're using an Android device, such as a smartphone or tablet, you can use Google Pay to pay for your purchases. Please note that Google Pay is designed specifically for Android users. When you access our platform from an Android device, you'll see the Google Pay option during the checkout process. Our payment service provider, Stripe, facilitates this integration, making the payment process fast and secure. Simply select Google Pay at checkout and follow the steps provided to complete your transaction seamlessly.